Our company is fully aware of its responsibility for the protection of personal data and takes all measures to ensure the integrity, confidentiality, and availability of your data. If you have any questions regarding the processing of your personal data or if you wish to exercise your rights under GDPR, please do not hesitate to contact us.
PRINCIPLES OF PERSONAL DATA PROTECTION AND PROCESSING
These guidelines are primarily intended for clients, customers, and potential customers regarding the principles of processing their personal data, in connection with Regulation (EU) 2016/679 of the European Parliament and of the Council of 26 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR“).
These principles explain, in particular, what personal data are processed, the purpose for which your personal data are processed, the legal basis for their processing, to whom your personal data are or may be disclosed, the period for which your personal data will be retained, and what rights you have regarding your personal data.
In case of any questions, objections, or requests regarding the processing of your personal data, do not hesitate to contact us primarily via email at: info@raising.cz.
1. Who processes your personal data (data controller)
The data controller of your personal data is:
Company: Raising s.r.o.
Registration number (IČO): 17166802
VAT number (DIČ): CZ17166802
Address: Zámecký okruh 2966/21, 746 01 Opava, Czech Republic
Raising s.r.o. is also the operator of the website at www.raising.cz.
The aim of Raising s.r.o. is to provide professional support to clients in trading various goods both domestically and internationally. Raising s.r.o. also assists its clients in securing key raw materials and materials, particularly in the field of carbon and raw plastic material.
We value all clients, customers, colleagues, and interested parties who share our visions and values and who want to build a healthy business environment and develop their businesses together. Therefore, we are committed to protecting your personal data, especially when providing our services, and we will adhere to these principles of processing and handling your personal data.
2. What personal data do we process?
Personal data refers to all information about an identified or identifiable natural person. In the context of the aforementioned cases, personal data is processed to the extent necessary for providing agreed legal services.
Depending on the specific case, the following categories of personal data may be processed:
- Identification data (name, surname, academic title, date of birth, or personal identification number),
- Contact details (phone number, email address, permanent address, contact or billing address),
- Information from documents submitted by clients, customers, and potential customers,
- Information about services provided,
- And other personal data necessary for fulfilling the contract between Raising s.r.o., clients, and customers.
We are aware of the risks associated with the leakage of your personal data, and therefore, we have implemented appropriate technical and organizational measures to prevent their leakage or misuse. Your personal data is stored in secure data repositories on servers with password-protected access. Access to these servers is allowed only from a few specific IP addresses via a created certificate. Passwords on the servers are encrypted, and regular antivirus checks are performed.
3. When and for what purpose do we process your personal data?
- If you use our website raising.cz,
- If a contract is being fulfilled between you and the controller, i.e., Raising s.r.o.,
- For the purpose of legitimate interests of the controller and operator of the website raising.cz,
- If you communicate with us (e.g., by phone, email, or through the web contact form),
- If processing your personal data is necessary for the controller to fulfill legal obligations imposed on the controller (within the meaning of Article 6 (c) of the GDPR),
- If, with your consent, services related to marketing are provided (commercial communications or newsletters).
- Fulfillment of the contract between you and the controller, or for the purposes of recommending and linking contacts to develop your business, for the purposes of realizing requests for the delivery of raw materials requested by you.
- Handling your inquiries and requests (applies, for example, to potential customers and users who have sent an inquiry or demand through the web contact form),
- Fulfillment of legal obligations imposed on us by applicable laws,
- Evaluating your activity on the website raising.cz for the purposes of analysis and possible adjustments to make the website more intuitive and user-friendly for you,
- With your consent, also for sending commercial communications and newsletters. It is always possible to refuse consent to receive such communications, and you can unsubscribe from these communications using the link provided within the sent marketing communication or by directly requesting it via email to info@raising.cz.
4. Duration of processing of your personal data
In the case of processing personal data with your consent, they will be processed for a maximum period of 5 years or until the withdrawal of your consent.
If you subscribe to receive commercial communications, your personal data will be processed for a maximum period of 5 years, or until you express your disagreement with further sending. You can easily express this disagreement by clicking on this option in the email sent to you or by writing to the email address: info@raising.cz.
Please note that some personal data are necessary for the proper provision of services and products, or for fulfilling our obligations to you, whether these obligations arise from the contract between you and the controller or from generally binding legal regulations. We must process this type of personal data and information for the period determined by generally binding legal regulations, unfortunately, regardless of the consent you have given/withdrawn (a typical example is the retention of tax documents for at least 10 years).
Personal data and information obtained from user accounts (if this option is established) or obtained in a similar manner will be processed for the duration of the use of any services on the website www.raising.cz and then for a maximum period of 5 years after their cancellation.
5. Which other entities may have access to your personal data/ may process your personal data?
- Public authorities (such as courts, administrative authorities),
- Contractual partners of the controller of your personal data, especially:
- Alphabet Inc., 1600 Amphitheatre Parkway, Mountain View 94043, U.S.A. and companies within the corporate structure of this entity (e.g., Google LLC IPA, etc.),
- Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A.,
- Pipedrive Inc., 530 Fifth Avenue, 8th Floor, Suite 802, New York, NY 100 36, U.S.A., as well as its subsidiaries or directly affiliated companies (e.g., Pipedrive Prague s.r.o., Pernerova 697/35, 186 00 Prague 8, Czech Republic),
- and if necessary, other contractual partners ad hoc,
- Other entities as needed and under the direct instructions of clients, customers of the data controller (tax advisors, lawyers, etc.).
6. Relevant Information and Your Rights
Right to rectification: This means that you have the right to request correction/supplementation of personal data that are being processed inaccurately or incompletely.
Right to erasure: This means that if you request the deletion of your personal data, we will erase them if they are no longer necessary for the original purposes of processing, your consent to processing has been withdrawn (if the data were processed based on consent), there are no further legal grounds for processing your personal data, or processing was carried out unlawfully.
Right to restriction of processing: This means that you have the right to request restriction of processing your personal data. In case of processing based on the legitimate interests of the controller, third parties, or necessary for the performance of a task carried out in the public interest or in the exercise of official authority, you have the right to object at any time.
Right to data portability: This means that you have the right to obtain the personal data you provided to the controller. The controller can subsequently transfer these data to another controller, or if technically feasible, request that they be transferred between controllers. This right is limited to the extent that it could affect the rights and freedoms of others.
More information about your rights (e.g., the right to lodge a complaint) is available on the website of the Office for Personal Data Protection (www.uoou.cz).
In conclusion, by submitting an inquiry or request via the online form, you confirm that you are familiar with the conditions of personal data protection and accept them in their entirety. By checking the consent box in the online form, you confirm that you are familiar with the conditions of personal data protection and accept them in their entirety.
Please note that the controller is authorized to change these principles of personal data protection and processing at any time, either due to changes in legislation or for other reasons. The current version of the principles of personal data protection and processing will always be published on the controller’s website at www.raising.cz.
These principles of personal data protection and processing come into effect on April 1, 2024.
